Sales Executive - Zambia (Kenya Airways Career)

Brief Description

• Reporting to the Country Manager Zambia, the ideal candidate will support achievement of Country commercial targets (passenger& cargo) through assigned trade/corporate portfolio while ensuring customer satisfaction through continuous customer engagement.

Detailed Description

• Implementing Sales Strategy supporting direct channel first (including online).
• Ensuring growth of share of wallet of existing customer base.
• Providing valuable market intelligence as input to weekly sales meetings and sales calls.
• Developing portfolio specific sales strategy and detailed plan for execution, based on data.
• Thinking quickly and with clear objectives in mind, adjusting daily to overcome buyer objections effectively, to ensure a differentiating customer experience and cost-effective management of the country/region with an entrepreneurial spirit. 
• Weekly/Fortnightly planning, execution & update of sales calls on CRM
• Maintaining a robust prospection pipeline with clients at all stages consistently converting at the end of the pipeline across the customer segments (Trade, Corporate, SME).
• Resolving administrative, commercial and product improvement issues withintrade/corporate policies.

Job Requirements

• Bachelor’s degree preferably in business administration, economics or related fields.
• 3-4 years’ Sales experience in a similar or related role.
• Strong sales and service background (including pipeline management)
• Demonstrated experience in managing a sales portfolio over a diverse market segment.
• Strong commercial business acumen/entrepreneurship and a service mindset.
• Tech-savvy and can demonstrate a clear understanding and articulation of formal sales processes.
• Demonstrates knowledge of universal travel trends affecting domestic/international travel.
• Exposure to emerging world trends.
• Must be highly analytical. 
• Airline experience and basic ticketing knowledge will be an added advantage